Fortanix Support Sign Up Process

Introduction

This article describes the steps to sign up and create an account in the Fortanix Support Portal.

Sign Up Steps

1. If you are a new user and want to access the Fortanix Support Portal for announcements, software downloads, and service requests, go to https://fortanix.zendesk.com/hc/en-us.
2. Click Sign up in the “Sign in to Fortanix” dialog box to self-register.
   
   
   Figure 1: Sign up
3. In the “Sign up to Fortanix” dialog box, fill your name and email address and click Sign up to submit the request.
   
    
   Figure 2: Sign up Keyboard shortcuts

NOTE

• For new customers (organizations) it will take 1-2 days to process and create new accounts. In the interim, you can contact Fortanix support by email: [e-mail].
• Fortanix support is organized by Product Documentation, Service Requests, Software Downloads, and Training categories. A user login is required to access Service Requests and Software Download sections.

TIP

To subscribe and be notified by email when a new announcement or Software Release is posted, click Follow as shown below:

Figure 3: Follow and subscribe